Logging in to MyBitdefender

If you provided an e-mail address during the installation, a confirmation e-mail was sent to the address you provided. Click the link in the e-mail to complete the registration.

If you have not completed the registration, Bitdefender will notify you that you need to do so.

[Important]Important

You must log in to an account within 30 days after installing Bitdefender. Otherwise, Bitdefender will no longer update.

To create or log in to a MyBitdefender account, click the Complete registration / MyBitdefender link, located at the bottom of the Bitdefender window.

The MyBitdefender window will open. Proceed according to your situation.

I want to create a MyBitdefender account

To successfully create a MyBitdefender account, follow these steps:

  1. Select Create new account.

    A new window will appear.

  2. Type the required information in the corresponding fields. The data you provide here will remain confidential.

    • Name - enter a user name for your account. This field is optional.

    • E-mail - enter your e-mail address.

    • Password - enter a password for your account. The password must be at least 6 characters long.

    • Confirm password - retype the password.

    • Optionally, Bitdefender can inform you about special offers and promotions using the e-mail address of your account. To enable this option, select I allow Bitdefender to send me e-mails.

    [Note]Note

    Once the account is created, you can use the provided e-mail address and password to log in to your account at http://my.bitdefender.com.

  3. Click Submit.

  4. Before being able to use your account, you must complete the registration. Check your e-mail and follow the instructions in the confirmation e-mail sent by Bitdefender.

[Note]Note

You can also log in using your Facebook or Google account. For more information, please refer to “I want to log in using my Facebook or Google account”

I want to log in using my Facebook or Google account

To log in with your Facebook or Google account, follow these steps:

  1. Click the icon of the service you want to use to log in. You will be redirected to the login page of that service.

  2. Follow the instructions provided by the selected service to link your account to Bitdefender.

[Note]Note

Bitdefender does not get access to any confidential information such as the password of the account you use to log in, or the personal information of your friends and contacts.

I already have a MyBitdefender account

If you have logged in to an account from your product before, Bitdefender will detect it and log you in to that account. You can visit your account at http://my.bitdefender.com by clicking Go to MyBitdefender.

If you want to log in to a different account, click the corresponding link and follow the instructions in the previous sections.

If you already have an active account, but Bitdefender does not detect it, follow these steps to log in to that account:

  1. Type the e-mail address and the password of your account in the corresponding fields.

    [Note]Note

    If you have forgotten your password, click Forgot password and follow the instructions to retrieve it.

  2. Click Login.