Bitdefender Rescue Mode

Rescue Mode is a Bitdefender feature that allows you to scan and disinfect all existing hard drive partitions outside of your operating system.

Once Bitdefender Antivirus Plus 2012 is installed, Rescue Mode can be used even if you are no longer able to boot into Windows.

Starting your system in Rescue Mode

You can enter Rescue Mode in one of two ways:

From the Bitdefender window

To enter Rescue Mode directly from Bitdefender, follow these steps:

  1. Go to the Antivirus panel.

  2. Click Scan Now and select Rescue Mode from the drop-down menu.

    A confirmation window will appear. Click Yes to reboot your computer.

  3. After the computer restarts, a menu will appear prompting you to select an operating system. Choose Bitdefender Rescue Image and press the Enter key to boot into a Bitdefender environment from where you can clean up your Windows partition.

  4. If prompted, press Enter and select the screen resolution closest to the one you normally use. Then press Enter again.

    Bitdefender Rescue Mode will load in a few moments.

Boot your computer directly into Rescue Mode

If Windows no longer starts, you can boot your computer directly into Bitdefender Rescue Mode by following the steps below.

[Note]Note

This method is not available on computers running Windows XP.

  1. Start / reboot your computer and start pressing the space key on your keyboard before the Windows logo appears.

  2. A menu will appear prompting you to select an operating system to start. Press TAB to go to the tools area. Choose Bitdefender Rescue Image and press the Enter key to boot into a Bitdefender environment from where you can clean up your Windows partition.

  3. If prompted, press Enter and select the screen resolution closest to the one you normally use. Then press Enter again.

    Bitdefender Rescue Mode will load in a few moments.

Scanning your system in Rescue Mode

To scan your system in Rescue Mode, follow these steps:

  1. Enter Rescue Mode, as described in “Starting your system in Rescue Mode”.

  2. The Bitdefender logo will appear and the antivirus engines will start to be copied.

  3. A welcome window will then appear. Click Continue.

  4. An update of the antivirus signatures is started.

  5. After the update is completed, the Bitdefender On-demand Antivirus Scanner window will appear.

  6. Click Scan Now, select the scan target in the window that appears and click Open to start scanning.

    It is recommended to scan your entire Windows partition.

    [Note]Note

    When working in Rescue Mode, you are dealing with Linux-type partition names. Disk partitions will appear as sda1 probably corresponding to the (C:) Windows-type partition, sda2 corresponding to (D:) and so on.

  7. Wait for the scan to complete. If any malware is detected, follow the instructions to remove the threat.

  8. To exit Rescue Mode, right-click in an empty area of the Desktop, select Logout in the menu that appears and then choose whether to reboot or shut down the computer.